Privacy Policy
Last updated: 28 September 2026
1. Who we are
Pulse-PR Ltd (“Pulse-PR”, “we”, “us”) is a specialist B2B PR and technical content consultancy for the manufacturing and engineering sectors. We are the controller of the personal data described in this policy.
- Company number: 06095801 (registered in England and Wales)
- Registered office and trading address: Office 17, Maesteg Business Centre, Maesteg CF34 0BQ
- VAT number: 841073353
- Contact for privacy matters: Rhys Williams, Director, email me, +44 (0)7990 514937
We are a small business and have not appointed a Data Protection Officer. Rhys Williams is responsible for data protection.
2. The law we follow
We process personal data in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003 (PECR), as amended from time to time.
3. Whose data we hold
This policy covers personal data about:
- visitors to our website;
- people who contact us or ask for a quote;
- contacts at our clients and prospective clients;
- journalists, editors and publishers we work with;
- people we interview for case studies, technical articles and press releases;
- customers who buy digital products from our website;
- subscribers to any newsletter or mailing list we run.
4. What we collect and why
Where we rely on legitimate interests, our interest is running and promoting a B2B PR business and delivering work for our clients. We have balanced this against your rights and consider it reasonable because the data is business-related and you would expect us to use it in this way.
We do not collect special category data (such as health, religion or ethnicity) and we ask that you do not send it to us.
5. Interviews and recordings
When we interview you for an article or case study, we will tell you before we record the call. Recordings are transcribed using a transcription service so that we can quote you accurately. Quotes attributed to you are shared with your employer or our client for approval before publication. Once an article is published, your name, job title and quotes may appear in print and online in trade publications we do not control.
6. Who we share data with
We do not sell personal data. We share it only where needed, with:
- our clients, when you are quoted in or involved with work for them;
- trade publications and editors, when we issue press releases or articles;
- trusted freelance writers or designers who help us deliver client work, under confidentiality obligations;
- service providers who process data on our behalf, including Microsoft 365 (email and file storage), Google Workspace (file storage), Otter.ai (interview transcription), Xero (accounting), our website host and developer, Google Analytics, and our email marketing and payment providers where used;
- our accountant, bank and professional advisers;
- the police, HMRC, regulators or courts, where the law requires it.
Our service providers may only use your data on our instructions and must keep it secure.
7. International transfers
Some of our service providers store or process data outside the UK, including in the United States. Where this happens, we make sure the transfer is protected by UK adequacy regulations (including the UK Extension to the EU-US Data Privacy Framework, where the provider is certified) or by the International Data Transfer Agreement or UK Addendum to the EU Standard Contractual Clauses.
8. How long we keep data
9. Keeping data secure
We use password-protected, access-controlled systems with multi-factor authentication where available. Access to personal data is limited to people who need it to do their work.
10. Your rights
You have the right to:
- ask for a copy of the personal data we hold about you;
- ask us to correct inaccurate or incomplete data;
- ask us to delete your data;
- ask us to restrict how we use your data;
- object to our use of your data where we rely on legitimate interests, and to any direct marketing at any time;
- ask us to transfer data you gave us to another organisation (data portability);
- withdraw consent at any time, where we rely on consent.
To use any of these rights, email me. We will respond within one month. There is normally no charge.
Where an article has already been published by a third-party publication, we cannot remove it from that publication, but we will pass your request on to the publisher.
11. Marketing emails
We send B2B marketing emails to people at companies who may benefit from our services, as permitted by PECR for corporate subscribers. Every email includes an unsubscribe link, and we will stop straight away if you ask.
12. Complaints
If you are unhappy with how we have handled your data, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner’s Office (ICO): www.ico.org.uk, telephone 0303 123 1113.
13. Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.